Elk Grove Pools - Elk Grove Pool Guy - Elk Grove Pool Service
Does The Rain Turn Your Pool Green?
The rain is great, but if each time it rains your pool gets murky there is a drainage problem.
Rain water does not make pools turn colors. However, if that rain washes through trees or collects in the landscape and runs into the pool it can cause big problems. Trim trees and shrubs so they don't hang over the pool. If the landscape drains into your pool during heavy rain be sure to run the filter. Do so until the pool clears up and be sure to call us right away.
Clearing up a pool because of drainage issues is not covered under any service level.
How Do We Offer Free Service Calls?
Our weekly route covers the entire Elk Grove area and each day is spent in specific neighborhoods. A service call is free if we can fit it into the route.
This means that the day is predetermined and there is no specific time.
If you need a specific time or day we can schedule your service call. This results in a charge.
Just Repairs Pools
I know my own limitations and there are very few repairs that I do myself. For years I have been referring customers to Dennis who owns Just Repairs Pools. We work together well and often save customers money by eliminating the need for a repair company to come out and figure out what the problem is. I usually know what the problem is and text Dennis pictures of the problem and information about the pool or system that pertains to the needed repair. This allows him to send me an estimate for the repairs in as little as a few minutes. You, the customer, then receive an email or a text describing the issue and a quote to get it fixed. I'm very happy with the arrangement and customers who have used Just Repairs Pools are too.
Adams Pool Specialties
Some pool repairs are pretty big and require a pool building company. Things like replastering, rebar rusting through, retrofitting main drains and replacing pool tile are what these guys are good at.
Burkett's Pool Plastering
Elite Pool Tile Cleaning
I have been recommending Darren for this task for years. Most of the tile cleaning guys do a good job, but Darren is the best at not making a mess. You do not want the tiny glass beads they use to be all over your yard. The tile will look great and you won't even know he was there.
Always have the plaster company do the new plaster start up!
They will blame the start up company if anything goes wrong!
If they won't, only use who they recommend (in writing).
Because of insurance limitations, Just Repairs Pools can only work on above grade issues; no digging into the dirt.
How many hours a day should I run my filter?
Small Pools: Very few people have a small pool.
If it is no more than 5 feet deep and you think you
could possibly jump across it if you had to, then
you may have a small pool.
Average Pools: No deeper than 6 feet, usually has
two shallow ends. Most people have this size pool.
Average Pools: Deeper than 6 feet at some point.
Big Pools: 18,000 gallons and up.
Issues that require more runtime are the amount of use, is there a spa, whether or not animals get in, trees or other plants that hang over the pool, worn out filter cartridges, chlorine generators and not having an automated pool vacuum on the bottom.
Pool Service Customer Do's & Dont's
Do add water to the pool as needed.
Don't forget to tell your pool guy if you accidently overflow it.
Do call or email if there is algae or something else.
Don't add your own chemicals to treat it.
Do enjoy your pool as much as possible.
Don't leave all the toys and floating things in there.
Do watch for anything that seems broken or wrong.
Don't forget to call immediately if you shut down the system.
Winter time off schedule:
Most months will have four service days, but some will have five. We do not charge extra for the months that have an extra service day.
Over the length of a full year, we come out four extra times for free.
Winter is the only time that your pool can go a week without service and not cause major problems.
We take back those four free days in the winter; one day in each of November, December, January and February.
Updated Family Pic...
Because so many of you have asked.
Thanks for caring.
If We Miss Your Service...
Every now and then something comes up that prevents us from completing the route. This could be weather, illness, car trouble, sick kids, etc.
If we do not make it to your pool on your service day you will receive an email informing you when the day will be made up.
If the condition impacts an entire week, it may be impossible to make up the service. A credit is issued if two service days are missed in a single month. See the policy for details. (Over the past decade we've never had to issue a credit and only missed 6 stops. We work in the rain, work when we're sick, use U-Haul trucks if needed and do everything we can to service the accounts. )
Elk Grove Pools Elk Grove, CA 916-607-2524
Our job gets difficult when it rains and we run the risk of not getting to all the stops. On a rainy day, our goal is to get the needed chemicals in each pool. We first eliminate any "extra work" like filter cleaning & repairs. Non-essential tasks such as brushing are the next to be cut. If the rain is heavy we will only do what is absolutely necessary to keep the pool going.